About US.
History
MOS Utility Private Limited started way back in 2008 as garage startup, with total
2 employees. The office space could hardly accommodate more staff or Infrastructure,
but promoters were determined to succeed. Most of the day were spent in raising
some money to develop eCommerce platform and rest of the time trying to develop
network of agents. Chirag had loyal base of agents who were ready unconditionally
to work with him. After meeting with Viren (IT-Consultant) they decided to launch
India
’s first B2B2C eCommerce portal. With sheer hard work from Nikhil, Chirag &
Viren the positive result started. But all three were aware that existing platform
was not reliable. They decided to work without rewards for months and all revenue
were re-invested back in development of
India
’s most advanced eCommerce Platform, “Business-In-A-Boxâ€. Today Multilink has network
of 700+ Distributor and 15,000+ agent network across
India
.
Philosophy
MISSION
:
We look forward to setup nationwide seamlessly networked environment of connectivity
for all online retail and mobile linked people, by facilitating E-commerce ,banking,
travel & utility services within there reach.
VISION :
To become one of the best ecommerce solution company in
India
INNOVATION :
We must continually apply intelligence, reason and technology to our work and environment.
This will allow us to take informed risks and champion new ideas to improve our
business as well as the community.
TEAMWORK :
We must foster an environment wherein we can efficiently utilize the abilities of
all team members to achieve goals. We should work on the premise that the whole
is greater than the sum of the parts.
FUN @ WORK :
We must create and maintain an atmosphere of fun while at work, making work a happy
place we can all look forward to.
PASSION FOR WINNING :
We must have a "can do" attitude, not take "no" for an answer
and believe that nothing is impossible. This will allow us to work relentlessly
toward achieving our goals and honoring our commitments.
CUSTOMER CENTRIC :
We must maintain focus on our customers, both internal & external, by giving
them priority. Strive to exceed their expectations in terms of the value and quality
delivered.
Testimonials
We have been using Business-in-a-box for
10 months now and we are very happy that we chose the right eCommerce solution for
us. The support and training
we received has been excellent. Our new online store looks great and our customer
feedback has been very positive. The store not only looks well but is easy to navigate
and the backend system is very straightforward to use.
Seema Gandhi; Housewife.
Baroda
"Because of Business-in-a-box, our
online stores have really taken off. It has helped give us a whole other dimension
to our business. I really like the reporting features and rely heavily on them.
Business-in-a-box has helped us increase our sales by having an online presence.
Even with the economy down, we still have been very busy and that has helped keep
us going." -
Sameer Rana; Insurance Agent;
Delhi
My experience with Business-in-a-box started
about a year ago we have spent a lot of money and a lot of time with another company
that told us "we can do it, we are working it" and after a year of production
we had nothing to show. I talked to my friend Manish and he suggested Business-in-a-box
Within 7 days we had a working eCommerce portal with all the features he said
we would have. We have continued to grow over the last year.
Pradeep Mohanty; Shanti Agencies;
Guwahati
I never thought it would be possible to
get a eCommerce portal that does everything that this one does without paying a
LOT more money for it. Just perfect for entrepreneurs like me
Sanjay Mishra; Enterprenuer; Mumbai.
Privacy Policy
Our Commitment To Privacy Your privacy
is important to us. To better protect your privacy we provide this notice explaining
our online information practices and the choices you can make about the way your
information is collected and used. To make this notice easy to find, we make it
available on our homepage and at every point where personally identifiable information
may be requested. The Information
We Collect: This notice applies to all information collected or submitted on multilinkworld.com.
The website offers travel related services such as air tickets, hotels rooms, travel
insurances, utility services, mobile recharge etc. We collect the following personal
information to provide the services mentioned above. Name, Address,Date
of birth, Passport number, Email address Phone
number Frequent Flyer Numbers IP
address.
The Way We Use Information:
We use the information you provide about
yourself when placing an order only to complete that order. We do not share this
information with outside parties except to the extent necessary to complete that
order. We will use this information to occasionally inform you of promotions being
run on the website. Within each email, you will be provided an option to opt out
from receiving such emails in the future. We use return email addresses to answer
the email we receive. Such addresses are not used for any other purpose and are
not shared with outside parties. We use non-identifying and aggregate information
to better design our website and to share with advertisers. For example, we may
tell an advertiser that X number of individuals visited a certain area on our website,
but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided
to us online in ways unrelated to the ones described above without also providing
you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online
and maintain by contacting our customer service department. We use this procedure
to better safeguard your information. You can correct factual errors in your personally
identifiable information by sending us a request that credibly shows error. To protect
your privacy and security, we will also take reasonable steps to verify your identity
before granting access or making corrections.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please
call us at +91-22-42383838 or send us an email at help@multilinkworld.com.
Terms &
Conditions
This web site (the "Site") is
published and maintained by MOS UTILITY PVT LTD ("MULTILINK"), a company
incorporated and existing in accordance with the laws of the
Republic of India
. When you access, browse or use this Site you accept, without limitation or qualification,
the terms and conditions set forth below. When you access any sub-site (whether
belonging to an ‘associate’ of MULTILINK or otherwise) through this site, then such
sub-site may have its own terms and conditions of use which is specific to such
sub-site. Sub-sites may contain such additional terms and conditions of use as may
be set out in such sub-site.
These Terms and Conditions of Use and any additional terms posted on this Site together
constitute the entire agreement between MULTILINK and you with respect to your use
of this Site. Site and Its Contents
This Site is only for your personal use. You shall not distribute, exchange, modify,
sell or transmit anything you copy from this Site, including but not limited to
any text, images, audio and video, for any business, commercial or public purpose.
As long as you comply with the terms of these Terms and Conditions of Use, MULTILINK
grants you a non-exclusive, non-transferable, limited right to enter, view and use
this Site. You agree not to interrupt or attempt to interrupt the operation of this
Site in any way.
Access to certain areas of the Site may only be available to registered members.
To become a registered member, you may be required to answer certain questions.
Answers to such questions may be mandatory and/or optional. You represent and warrant
that all information you supply to us, about yourself, and others, is true and accurate.
Ownership All materials on this
Site, including but not limited to audio, images, software, text, icons and such
like (the "Content"), are protected by copyright under international conventions
and copyright laws. You cannot use the Content, except as specified herein. You
agree to follow all instructions on this Site limiting the way you may use the Content.
There are a number of proprietary logos, service marks and trademarks found on this
Site whether owned/used by MULTILINK or otherwise. By displaying them on this Site,
MULTILINK is not granting you any license to utilize those proprietary logos, service
marks, or trademarks. Any unauthorized use of the Content may violate copyright
laws, trademark laws, the laws of privacy and publicity, and civil and criminal
statutes.
You may download such copy/copies of the Content to be used only by you for your
personal use at home unless the subsite you are accessing states that you may not.
If you download any Content from this Site, you shall not remove any copyright or
trademark notices or other notices that go with it.
Others rights If this Site contains bulletin boards, chat rooms, access
to mailing lists or other message or communication facilities, you agree to use
the same only to send and receive messages and materials that are proper and related
thereto. By way of example and not as a limitation, you agree that when using the
Site or any facility available herefrom, you shall not do any of the following:1. Defame abuse, harass, stalk, threaten
or otherwise violate the legal rights (such as rights of privacy and publicity)
of others 2. Publish
, post, distribute or disseminate any defamatory, infringing, obscene, indecent
or unlawful material or information3. Upload or attach files
that contain software or other material protected by intellectual property laws
(or by rights of privacy and publicity) unless the User owns or controls the rights
thereto or has received all consents therefor as may be required by law4. Upload or attach files that contain
viruses, corrupted files or any other similar software or programs that may damage
the operation of another’s computer5. Delete
any author attributions, legal notices or proprietary designations or labels in
any file that is uploaded6. Falsify
the origin or source of software or other material contained in a file that is uploaded7. Advertise or offer to sell any goods
or services, or conduct or forward surveys, contests or chain letters, or download
any file posted by another user of a Forum that the User knows, or reasonably should
know, cannot be legally distributed in such manner.
User's Material You are prohibited from posting or transmitting any
defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material
or any material that could constitute or encourage conduct that would be considered
a criminal offense or give rise to civil liability, or otherwise violate any law.
MULTILINK assumes no liability or responsibility arising from the contents of any
communications containing any defamatory, erroneous, inaccurate, libelous, obscene
or profane material. MULTILINK may change, edit, or remove any user material or
conversations that are illegal, indecent, obscene or offensive, or that violates
MULTILINK's policies in any way.
MULTILINK will fully cooperate with any law enforcement authorities or court order
requesting or directing MULTILINK to disclose the identity of anyone posting such
materials. MULTILINK Rights If you
send any communications or materials to the Site by electronic mail or otherwise,
including any comments, data, questions, suggestions or the like, all such communications
are, and will be treated by MULTILINK, as non-confidential.
You hereby give up any and all claim that any use of such material violates any
of your rights including moral rights, privacy rights, proprietary or other property
rights, publicity rights, rights to credit for material or ideas, or any other right,
including the right to approve the way MULTILINK uses such material.
Any material submitted to this Site may be adapted, broadcast, changed, copied,
disclosed, licensed, performed, posted, published, sold, transmitted or used by
MULTILINK anywhere in the world, in any medium, forever.
Transmitted Material Internet transmissions are never completely private
or secure. You understand that any message or information you send to this Site
may be read or intercepted by others unless there is a special notice that a particular
message (for example, credit card information) is encrypted (send in code). Sending
a message to MULTILINK does not cause MULTILINK to have any special responsibility
to you.
The copyright in the contents of this website belong to MULTILINK. Accordingly MULTILINK
reserves all rights. Copying of part or all the contents of this website without
permission of MULTILINK is prohibited except to the extent that such copying/printing
is necessary for the purposes of availing of the paid services provided.
Disclaimer The material in this Site could include technical inaccuracies
or typographical errors. MULTILINK may make changes or improvements at any time.
The materials on this site are provided on an “As Is†basis, without warranties
of any kind either expressed or implied. Tot the fullest extent permissible pursuant
to applicable law, MULTILINK disclaims all warranties of merchantability and fitness
for a particular purpose.
MULTILINK does not warrant that the functions contained in this site will be uninterrupted
or error free, that defects will be corrected, or that this site or the servers
that make it available are free of viruses or other harmful components, but shall
endeavor to ensure your fullest satisfaction.
MULTILINK does not warrant or make any representations regarding the use of or the
result of the use of the material on the site in terms of their correctness, accuracy,
reliability, or otherwise, insofar as such material is derived from other service
providers such as airlines, hotel owners and tour operators.
You acknowledge that this Website is provided only on the basis set out in these
terms and conditions. Your uninterrupted access or use of this Website on this basis
may be prevented by certain factors outside our reasonable control including, without
limitation, the unavailability, inoperability or interruption of the Internet or
other telecommunications services or as a result of any maintenance or other service
work carried out on this Website. MULTILINK does not accept any responsibility and
will not be liable for any loss or damage whatsoever arising out of or in connection
with any ability/inability to access or to use the Site.
You also acknowledge that through this Site, MULTILINK merely provides intermediary
services in order to facilitate highest quality services to you. MULTILINK is not
the last-mile service provider to you and therefore, MULTILINK shall not be or deemed
to be responsible for any lack or deficiency of services provided by any person
(airline, travel/tour operator, hotel, facility or similar agency) you shall engage
or hire or appoint pursuant to or resulting from, the material available in this
Site.
MULTILINK will not be liable to you or to any other person for any direct, indirect,
incidental, punitive or consequential loss, damage, cost or expense of any kind
whatsoever and howsoever caused from out of your usage of this Site.
Notwithstanding anything else to the contrary contained elsewhere herein or otherwise
at law, MULTILINK’s liability (whether by way of indemnification to you or otherwise)
shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).
Availability The products and services
displayed on the Site may not be available for purchase in your particular country
or locality. The reference to such products and services on the Site does not imply
or warrant that these products or services will be available at any time in your
particular geographical location. You should check with your local MULTILINK authorized
representative for the availability of specific products and services in your area.
Terms and Conditions of Use MULTILINK
may add to, change or remove any part of these Terms and Conditions of Use at any
time, without notice. Any changes to these Terms and Conditions of Use or any terms
posted on this Site apply as soon as they are posted. By continuing to use this
Site after any changes are posted, you are indicating your acceptance of those changes.
MULTILINK may add, change, discontinue, remove or suspend any other Content posted
on this Site, including features and specifications of products described or depicted
on the Site, temporarily or permanently, at any time, without notice and without
liability.
MULTILINK reserves the right to undertake all necessary steps to ensure that the
security, safety and integrity of MULTILINK's systems as well as its clients’
interests are and remain, well-protected. Towards this end, MULTILINK may take various
steps to verify and confirm the authenticity, enforceability and validity of orders
placed by you.
If MULTILINK, in its sole and exclusive discretion, concludes that the said orders
are not or do not reasonably appear to be, authentic, enforceable or valid, then
MULTILINK may cancel the said orders at any time up to 4 hours before the scheduled
time of departure of the relevant flight or 4 hours before the expected date of
visit to any property booked through MULTILINK.
General Provisions You may travel to certain destinations which involve
greater risks than others, entirely at your risk as to cost and consequences.
MULTILINK requests you to consult your local authorities and evaluate travel prohibitions,
warning, announcements, and advisories issued by them before booking travel to certain
international destinations.
By offering for sale travel to particular international destinations, MULTILINK
does not represent or warrant that travel to such point is advisable or without
risk. MULTILINK does not accept liability for damages, losses, or delays that may
result from improper documents for entry, exit, length of stay, or from travel to
such destinations.
MULTILINK reserves its exclusive right in its sole discretion to alter, limit or
discontinue the Site or any material posted herein, in any respect. MULTILINK shall
have no obligation to take the needs of any User into consideration in connection
therewith. MULTILINK reserves its right to deny in its sole discretion any user
access to this Site or any portion hereof without notice. No waiver by MULTILINK
of any provision of these Terms and Conditions shall be binding except as set forth
in writing and signed by its duly authorized representative.
If any dispute arises between you and MULTILINK during your use of the Site or thereafter,
in connection with and arising from your use or attempt to use this Site, the dispute
shall be referred to arbitration. The place of arbitration shall be Mumbai. The
arbitration proceedings shall be in the English language.
The said arbitration proceedings shall be governed and construed in accordance with
the Arbitration and Conciliation Act, 1996 and modifications thereof as in force
at the relevant time.
These terms and conditions are governed by and shall be construed in accordance
with the laws of the
Republic
of
India
and any dispute shall exclusively be subject to the jurisdiction of the appropriate
Courts situated at Mumbai,
Maharashtra, India
.
Cancellation
& Refund Policy
MOS UTILITY PRIVATE LIMITED. has no liability
for any act, omission or default, whether negligent or otherwise, of airlines, car
rental operators, ferry companies, hoteliers, tour operators or any other supplier
or third party. We have no liability for any loss or damage occasioned by the negligence,
act or omission of any supplier or other third party. We reserve the right to cancel
or modify itineraries or bookings where circumstances require. In circumstances
where liability of MOS UTILITY PRIVATE LIMITED. cannot be excluded, such liability
is limited to the value of the purchased travel arrangements. MOS UTILITY PRIVATE
LIMITED. reserves the right to decline any booking.
It is essential that you enter details of each traveler correctly and according
to passport or other identification. Some suppliers will deny carriage if the traveler's
name varies from your booking and may cancel automatically if the traveler's name
is amended. MOS UTILITY PRIVATE LIMITED. is not responsible for any loss or damage
arising from incorrect entry of traveler's name nor for any inability to travel
as a result of carrier's policies.
The terms displayed on this Website apply generally to all the travel products and
packages sold by MOS UTILITY PRIVATE LIMITED. Most travel products and services
also have additional conditions applying to them because airlines, hotels, wholesalers
and other travel suppliers have various other terms and conditions relating to the
purchase of these goods and services, which may or may not be displayed. For example,
suppliers often limit or exclude liability in respect of death, personal injury,
delay and loss or damage to baggage, however we do not have those conditions to
display on this Website.
It is your responsibility to contact the relevant travel supplier directly to obtain
all applicable terms and conditions before making a booking through MULTILINK ONLINE
SERVICES PRIVATE LIMITED. There are numerous terms and conditions established by
travel suppliers or other third parties affecting most advance purchase and other
discounted travel products and services, which involve substantial cancellation
or amendment fees, and in some instances there are no refunds whatsoever on cancelled
holidays and/or air tickets and other products and services should you need to amend
or cancel your travel plans. If you have any queries regarding these fees please
do not hesitate to contact our office. You must read the terms and conditions applicable
to every travel product and service and ensure that you accept them before you make
a booking. If the terms and conditions are not displayed you should contact our
office. Once you confirm a booking and make payment you are bound by the terms and
conditions established by the relevant travel supplier.
In the event of material alterations by a supplier to a proposed tour booked by
you, you may be given the option of cancelling the tour without penalty, but this
is not guaranteed. The right to cancel is subject to the terms and conditions of
the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers
and receipts will be deemed acceptance of the above conditions and of any alterations
made to your tour.
In no event shall b2b.multilinkworld.com be liable for any direct, indirect, punitive,
incidental, special, consequential damages or any other damages resulting from:
(a) the use or the inability to use the services; (b) the cost of procurement of
substitute goods and services or resulting from any goods, information or services
purchased or obtained or messages received or transactions entered into through
the services; (c) unauthorized access to or alteration of the user's transmissions
or data; (d) any other matter relating to the services; including, without limitation,
damages for loss of use, data or profits, arising out of or in any way connected
with the use or performance of the website. Neither shall b2b.multilinkworld.com
be responsible for the delay or inability to use the website or related services,
the provision of or failure to provide services, or for any information, software,
products, services and related graphics obtained through the website, or otherwise
arising out of the use of the website, whether based on contract, tort, negligence,
strict liability or otherwise. Further, b2b.multilinkworld.com shall not be held
responsible for non-availability of the website during periodic maintenance operations
or any unplanned suspension of access to the website that may occur due to technical
reasons or for any reason beyond b2b.multilinkworld.com control. The user understands
and agrees that any material and/or data downloaded or otherwise obtained through
the website is done entirely at their own discretion and risk and they will be solely
responsible for any damage to their computer systems or loss of data that results
from the download of such material and/or data. These limitations, disclaimer of
warranties and exclusions apply without regard to whether the damages arise from
(a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other
cause of action, to the extent such exclusion and limitations are not prohibited
by applicable law. The maximum liability on part of b2b.multilinkworld.com arising
under any circumstances, in respect of any services offered on the site, shall be
limited to the refund of total amount received from the customer for availing the
services less any cancellation, refund or others charges, as may be applicable.
In no case the liability shall include any consequential loss, damage or additional
expense whatsoever.
In no event shall b2b.multilinkworld.com be liable for any direct, indirect, punitive,
incidental, special, consequential damages or any other damages resulting from:
(a) the use or the inability to use the services; (b) the cost of procurement of
substitute goods and services or resulting from any goods, information or services
purchased or obtained or messages received or transactions entered into through
the services; (c) unauthorized access to or alteration of the user's transmissions
or data; (d) any other matter relating to the services; including, without limitation,
damages for loss of use, data or profits, arising out of or in any way connected
with the use or performance of the website. Neither shall b2b.multilinkworld.com
be responsible for the delay or inability to use the website or related services,
the provision of or failure to provide services, or for any information, software,
products, services and related graphics obtained through the website, or otherwise
arising out of the use of the website, whether based on contract, tort, negligence,
strict liability or otherwise. Further, b2b.multilinkworld.com shall not be held
responsible for non-availability of the website during periodic maintenance operations
or any unplanned suspension of access to the website that may occur due to technical
reasons or for any reason beyond b2b.multilinkworld.com control. The user understands
and agrees that any material and/or data downloaded or otherwise obtained through
the website is done entirely at their own discretion and risk and they will be solely
responsible for any damage to their computer systems or loss of data that results
from the download of such material and/or data. These limitations, disclaimer of
warranties and exclusions apply without regard to whether the damages arise from
(a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other
cause of action, to the extent such exclusion and limitations are not prohibited
by applicable law. The maximum liability on part of b2b.multilinkworld.com arising
under any circumstances, in respect of any services offered on the site, shall be
limited to the refund of total amount received from the customer for availing the
services less any cancellation, refund or others charges, as may be applicable.
In no case the liability shall include any consequential loss, damage or additional
expense whatsoever.
The User shall have no right and b2b.multilinkworld.com shall have no obligation
thereafter to execute any of the User's uncompleted tasks or forward any unread
or unsent messages to the User or any third party. Once the User's registration
or the Services are terminated, cancelled or suspended, any data that the User has
stored on the Website may not be retrieved later When you click to make a booking
with us legal obligations arise and your right to refund of monies charged to your
credit card or paid in any other way agreed by us, are limited by our terms and
policies and by the conditions of each particular supplier. You must not make any
booking through the Website unless you understand and agree to all our terms and
policies. If you do not accept the terms stated here, do not use this Website and
our services. Once payment is made for the booking, it is deemed that you have read
and understood the terms and conditions for the booking. If you have any queries
please contact us before making any booking. Please revisit this area of the Website
from time to time as we may change these terms and conditions occasionally and your
continued use of the Website will constitute your acceptance of the amended terms
and conditions.
There are numerous terms and conditions established by travel suppliers or other
third parties affecting most advance purchase and other discounted travel products
and services, which involve substantial cancellation or amendment fees, and in some
instances there are no refunds whatsoever on cancelled holidays and/or air tickets
and other products and services should you need to amend or cancel your travel plans.
If you have any queries regarding these fees please do not hesitate to contact our
office. You must read the terms and conditions applicable to every travel product
and service and ensure that you accept them before you make a booking. If the terms
and conditions are not displayed you should contact our office. Once you confirm
a booking and make payment you are bound by the terms and conditions established
by the relevant travel supplier.
Further, b2b.multilinkworld.com.com shall not be held responsible for non-availability
of the website during periodic maintenance operations or any unplanned suspension
of access to the website that may occur due to technical reasons or for any reason
beyond b2b.multilinkworld.com control. The user understands and agrees that any
material and/or data downloaded or otherwise obtained through the website is done
entirely at their own discretion and risk and they will be solely responsible for
any damage to their computer systems or loss of data that results from the download
of such material and/or data. These limitations, disclaimer of warranties and exclusions
apply without regard to whether the damages arise from (a) breach of contract, (b)
breach of warranty, (c) negligence, or (d) any other cause of action, to the extent
such exclusion and limitations are not prohibited by applicable law. The maximum
liability on part of b2b.multilinkworld.com arising under any circumstances, in
respect of any services offered on the site, shall be limited to the refund of total
amount received from the customer for availing the services less any cancellation,
refund or others charges, as may be applicable. In no case the liability shall include
any consequential loss, damage or additional expense whatsoever.