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About Us | Contact Us | Privacy Policy | Terms & Conditions

About US.


MOS Utility Private Limited started way back in 2008 as garage startup, with total 2 employees. The office space could hardly accommodate more staff or Infrastructure, but promoters were determined to succeed. Most of the day were spent in raising some money to develop eCommerce platform and rest of the time trying to develop network of agents. Chirag had loyal base of agents who were ready unconditionally to work with him. After meeting with Viren (IT-Consultant) they decided to launch India ’s first B2B2C eCommerce portal. With sheer hard work from Nikhil, Chirag & Viren the positive result started. But all three were aware that existing platform was not reliable. They decided to work without rewards for months and all revenue were re-invested back in development of India ’s most advanced eCommerce Platform, “Business-In-A-Box”. Today Multilink has network of 700+ Distributor and 15,000+ agent network across India .




We look forward to setup nationwide seamlessly networked environment of connectivity for all online retail and mobile linked people, by facilitating E-commerce ,banking, travel & utility services within there reach.

To become one of the best ecommerce solution company in India  

We must continually apply intelligence, reason and technology to our work and environment. This will allow us to take informed risks and champion new ideas to improve our business as well as the community.

We must foster an environment wherein we can efficiently utilize the abilities of all team members to achieve goals. We should work on the premise that the whole is greater than the sum of the parts.

We must create and maintain an atmosphere of fun while at work, making work a happy place we can all look forward to.

We must have a "can do" attitude, not take "no" for an answer and believe that nothing is impossible. This will allow us to work relentlessly toward achieving our goals and honoring our commitments.

We must maintain focus on our customers, both internal & external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered.



We have been using Business-in-a-box for 10 months now and we are very happy that we chose the right eCommerce solution for us.  The support and training we received has been excellent. Our new online store looks great and our customer feedback has been very positive. The store not only looks well but is easy to navigate and the backend system is very straightforward to use.

Seema Gandhi; Housewife. Baroda


"Because of Business-in-a-box, our online stores have really taken off. It has helped give us a whole other dimension to our business. I really like the reporting features and rely heavily on them. Business-in-a-box has helped us increase our sales by having an online presence. Even with the economy down, we still have been very busy and that has helped keep us going." -

Sameer Rana; Insurance Agent; Delhi


My experience with Business-in-a-box started about a year ago we have spent a lot of money and a lot of time with another company that told us "we can do it, we are working it" and after a year of production we had nothing to show. I talked to my friend Manish and he suggested Business-in-a-box Within 7 days we had a working eCommerce portal with all the features he said we would have. We have continued to grow over the last year.

Pradeep Mohanty; Shanti Agencies; Guwahati


I never thought it would be possible to get a eCommerce portal that does everything that this one does without paying a LOT more money for it. Just perfect for entrepreneurs like me

Sanjay Mishra; Enterprenuer; Mumbai.  

Contact Us.


Registered Office        


MOS Utility Pvt. Ltd.

803, Quantum Towers, 8th Floor,

Ram Baug, S. V. Road, Nadiyawala Colony 2,

Malad West,

Mumbai - 400 064.

Maharashtra (INDIA)

Customer Care No.- 022 67383838

Web Site: www.multilinkworld.com

Mobile : 09004384515/09004384527

E-mail: marketing@multilinkworld.com


                                                             Branch Offices






408, KALASH 2,



AHMEDABAD , 380009

Email :ahm@multilinkworld.com







196, Link Road ,Near Link Road Bus stop,

Malleshwaram Bangalore 560003.

Email: Bangalore@multilinkworld.com





106- F,Vanktesh tower,Central spine,

Near.cine star cinema,Vidyaadher Nagar,

Jaipur 302023

Email : Jaipur@multilinkworld.com


Kolkatta :



2A, Ganesh Chandra Avenue Road,

Commerce house , 8th floor ,Room No- 8a,

Near - Chandani Chouk Metro station,

Kolkata -700013,

Email :kolkata@multilinkworld.com



19,1st floor ,balamuthukrishnan street,
near habbibullah road, opp hdfc bank,
Email  : chennai@multilinkworld.com



Email  : ludhaina@multilinkworld.com




Gala No. 117 /H-2/185,

1st Floor,Pandu Nagar,

Near Ramkali Hospital
Kanpur- 208005

Email : Kanpur@multilinkworld.com





Privacy Policy


Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on multilinkworld.com. The website offers travel related services such as air tickets, hotels rooms, travel insurances, utility services, mobile recharge etc. We collect the following personal information to provide the services mentioned above. Name, Address,Date of birth, Passport number, Email address Phone number Frequent Flyer Numbers IP address.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. 

How To Contact Us: 

Should you have other questions or concerns about these privacy policies, please call us at +91-22-42383838 or send us an email at help@multilinkworld.com.

Terms & Conditions


This web site (the "Site") is published and maintained by MOS UTILITY PVT LTD ("MULTILINK"), a company incorporated and existing in accordance with the laws of the Republic of India . When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site (whether belonging to an ‘associate’ of MULTILINK or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.

These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between MULTILINK and you with respect to your use of this Site. Site and Its Contents This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, MULTILINK grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate. Ownership All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by MULTILINK or otherwise. By displaying them on this Site, MULTILINK is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it. Others rights If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following:1.     Defame abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others 2.     Publish , post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information3.    Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law4.     Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer5.     Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded6.     Falsify the origin or source of software or other material contained in a file that is uploaded7.     Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner. User's Material You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

MULTILINK assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. MULTILINK may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates MULTILINK's policies in any way.

MULTILINK will fully cooperate with any law enforcement authorities or court order requesting or directing MULTILINK to disclose the identity of anyone posting such materials. MULTILINK Rights If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by MULTILINK, as non-confidential.
You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way MULTILINK uses such material.
Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by MULTILINK anywhere in the world, in any medium, forever. Transmitted Material Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to MULTILINK does not cause MULTILINK to have any special responsibility to you.

The copyright in the contents of this website belong to MULTILINK. Accordingly MULTILINK reserves all rights. Copying of part or all the contents of this website without permission of MULTILINK is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided. Disclaimer The material in this Site could include technical inaccuracies or typographical errors. MULTILINK may make changes or improvements at any time.

The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Tot the fullest extent permissible pursuant to applicable law, MULTILINK disclaims all warranties of merchantability and fitness for a particular purpose.

MULTILINK does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction.

MULTILINK does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.

You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. MULTILINK does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

You also acknowledge that through this Site, MULTILINK merely provides intermediary services in order to facilitate highest quality services to you. MULTILINK is not the last-mile service provider to you and therefore, MULTILINK shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site.

MULTILINK will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, MULTILINK’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only). Availability The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local MULTILINK authorized representative for the availability of specific products and services in your area. Terms and Conditions of Use MULTILINK may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

MULTILINK may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

MULTILINK reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of MULTILINK's systems as well as its clients’ interests are and remain, well-protected. Towards this end, MULTILINK may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If MULTILINK, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then MULTILINK may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through MULTILINK. General Provisions You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

MULTILINK requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular international destinations, MULTILINK does not represent or warrant that travel to such point is advisable or without risk. MULTILINK does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
MULTILINK reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. MULTILINK shall have no obligation to take the needs of any User into consideration in connection therewith. MULTILINK reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice. No waiver by MULTILINK of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.
If any dispute arises between you and MULTILINK during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.
These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Mumbai, Maharashtra, India